SMB = you rent the service. Wolk provides servers, code, domain, email and maintenance. You only worry about your business. Corporate = you buy the software. It's installed on your servers. It's yours, with full control and the source code.
SMB vs Corporate
Two hiring models for different needs.
SMBCorporate
Feature
SMB
Corporate
Model
Monthly subscription (SaaS)
Purchase + implementation
Infrastructure
On Wolk's cloud
Customer's servers
Hosting + domain + SSL
Included
Customer's responsibility
Source code
Owned by Wolk
Delivered to the customer
Technical maintenance
Wolk 100%
Customer or Wolk (contract)
Updates and improvements
Automatic
Customer decides when
Database
Hosted by Wolk
Owned by the customer
Starting price
From $998
From $6,600
Monthly price
$499 to $999/mo
Optional
Payment
Monthly
One-time payment
Ideal for
SMBs, clinics, practices, stores
Companies with in-house IT, hotels, chains
The reality
Your customers write and call 168 hours a week
A human receptionist covers 40. Tap each situation and see what happens to the rest.
40of 168 hours covered
24 %of the week
12 a. m.6 a. m.12 p. m.6 p. m.
CoveredNobody answersBusy: the next customer hangs upLearning from scratch
What if…?
Monday to Friday, 8 to 5, with a one-hour lunch break. Nights, weekends and holidays, nobody answers.
How it works
It's not a chatbot. It's a connected brain.
This is how Emily, ours, works, and how yours will work: she understands natural language and connects to your company systems to answer with live information.
Channels · how customers reach herIntegrations · where she gets information
The best demo is ours
Try Emily right now
Ask her for an appointment the way your customer would. That's how yours will answer.
Hi, I'm Emily. Want to see how I would serve your customers?
Yes, I have a clinic and want you to book my appointments on WhatsApp
That's the Basic plan: web, WhatsApp and calls in a single receptionist. Shall I book a consultation for tomorrow at 10 a.m., or would Thursday afternoon work better?
Do the math
What does your receptionist really cost today?
Three steps to see live how much you save with the AI Receptionist, in dollars and in your local currency.
1
Where is your business?
So we show your currency and your country’s payroll charges.
2
How much do you pay your receptionist per month?
The salary before charges. Move the bar to your number.
‹ Move the bar ›
3
Payroll charges
‹ Adjust them if different ›
TODAY · YOUR RECEPTIONIST
It costs youper monthsalary + payroll charges
Answers160 of 720 hoursa month, in office hours
The other560 hoursnobody answers
WITH THE AI RECEPTIONIST
It would cost youper monthabout that, in your country
Answersall 720 hoursday, night, weekends and holidays
Serves5 peopleat the same time, from the smallest plan
First, the setup: servers, training, real validation cases, your channels connected and your gift landing page. After that, only the monthly maintenance.
⌄
Starter
Practices, salons and independent professionals
USD499/mo
Setup and configuration (one-time payment): $998
Server implementation
Training with your business
Real validation cases
Your channels connected
Gift landing page
2 channels: web + WhatsApp text
Portal with 1 seat
Personal CRM included FREETo manage the customers your receptionist serves
2 hours/month of Wolk care
Integrated appointment booking
Email engine (500/month)
Gift landing pageWith hosting and SSL. We build it during setup.
We're not a CRM. We're an AI Receptionist that includes its own CRM.
Our main product is the AI Receptionist, who serves your customers 24/7. The CRM is a courtesy add-on inside the admin portal, so you can manage the contacts she serves.
Don't have a CRM?
No problem: we give you one free inside the admin portal. Contacts, history, notes and appointments for everything your receptionist handles, ready for your team.
Already have a CRM?
We integrate with yours. The contacts and conversations your receptionist handles sync straight to your current tool.
HubSpotZohoPipedriveSalesforce+ API
The benefit
Free your team for the work that matters
Your AI receptionist takes the operational load. Your people stop being «operators» and go back to what they trained for.
Sell more
Your team stops answering information calls and starts closing sales with hot leads.
Serve better
The customer in front of you gets full attention, with no phone interruptions every 3 minutes.
Real management
In clinics, the assistant stops being an operator and becomes a patient manager: what she trained for.
Strategic work
Your team focuses on what moves the business instead of «what time are you open?»
Included
Professional email engine
Your receptionist's emails (appointment confirmations, customers served, team reports) always reach the main inbox. Never spam.
Included in every plan.
SPF, DKIM, DMARC setup
Professional domain warm-up
Deliverability dashboard
Google Postmaster Tools (Premium)
Appointment confirmations that DO get read
The process
Live in 2 to 4 weeks
A simple, predictable process. You focus on your business, we build your receptionist.
1
Week 1
Design
Interview, personality, processes and your business knowledge base.
2
Week 2
Setup
Channels, integrations, email engine and domain.
3
Week 3
QA + Tests
50 real cases + fine-tuning before launch.
4
Week 4
Live
Team training and your receptionist starts serving your customers.
How it works
How we deliver your receptionist
The Wolk team builds her, trains her with your business and leaves her ready to serve. Then you choose who runs her.
1 · We build her2 · We train her3 · We connect her4 · Ready to serve
SMB · WOLK RUNS HER
She lives in Wolk's cloud and we look after her
1You don't touch code or servers: we install her and connect her to your channels.
2Every month we maintain and improve her: new services, prices, questions.
3You see everything in your portal: conversations, appointments and reports.
CORPORATE · YOUR COMPANY RUNS HER
We install her in your company and hand her over
1We build her and train her with your company, just like the SMB one.
2We install her on your server and hand over the code.
3Your team runs her, with a 6-month warranty and maintenance if you want it.
Ready to stop losing customers?
Start today with the Basic plan, the most popular, or book a consultation to see her in action.
Buy the software and the licenses. It's installed on your servers and you get the source code. It's yours. Perfect for large hotels, chains, agencies and companies with in-house IT.
What you need to know before deciding, with no fine print.
Prices and payments
Because before serving your first customer we have to build your receptionist: we set up the servers, train her with your products and services, test her with real validation cases, connect your channels and build your gift landing page. It takes 2 to 4 weeks of work from the Wolk team. After that you only pay the monthly maintenance, which includes reviews, improvements and reports.
Initial technical setup, your receptionist's personality design, training with your products and services, setup of every channel in your plan, the professional email engine, QA with 50 real cases, team training (2 sessions + manual) and your gift landing page. When it's done, your receptionist starts serving your customers.
Yes, you can upgrade whenever you want; when you upgrade, the prorated difference applies. To downgrade, we review it with you according to your contract.
SMB plan prices are designed to pay off from the first year, so we don't offer extra annual discounts. If you have special needs (several branches, a business group), book a consultation and we'll put together a proposal.
You pay those external services (WhatsApp, the receptionist's voice and the phone line) directly with your own card, never through us. That way there's no markup and you see and control the real cost.
Extra hours are $120 per hour (2-hour minimum per package). You can buy them from the portal whenever you need them, for new integrations, big prompt changes or special features not included in your plan.
How it works
On the SMB plan, your receptionist lives on Wolk's servers (managed cloud). We take care of hosting, domain, SSL, backups, security updates and technical maintenance. You focus on your business.
On the SMB plan you hire a managed service where Wolk provides the software, the servers and the maintenance. It's like renting a furnished apartment: you live in it and use it, but you don't own the building. You own your data. If you want to own the code and run it on your own servers, the Corporate model is for you.
Software updates are included in the monthly maintenance. If WhatsApp or any other provider changes something, our technical team updates your receptionist at no extra cost.
It won't happen. That's why every plan includes the professional email engine: we set up SPF, DKIM and DMARC and warm up the domain.
We're not a CRM. Our main product is the AI Receptionist, who serves your customers on the web, WhatsApp and phone. But you need to manage the contacts she serves, so we include a free operational CRM inside the admin portal: contacts, conversation history, notes and agent assignment. It's a service CRM (it doesn't replace advanced HubSpot or Salesforce features like complex funnels, email marketing or automations). If you already use a robust CRM, we integrate with yours.
Yes. We integrate with HubSpot, Zoho CRM, Pipedrive, Salesforce, Freshsales, ActiveCampaign, Monday CRM and any CRM with an API. API integration is included in the Professional plan; on Starter and Basic it can be done with a simple webhook. The contacts your receptionist serves sync straight to your CRM, with no duplicate work.
See every contact your receptionist has served (name, phone, email), read each customer's full conversation history, write internal notes, assign conversations to specific agents, filter by date or channel, export the base to Excel or CSV whenever you want and see basic metrics (inquiries served, leads, response times).
Data and privacy
It's yours. If you leave the service, we deliver a full export: conversations, contacts, your receptionist's configuration and knowledge base, in standard formats (JSON, CSV, PDF). You can migrate wherever you want.
The domain is in your name from day 1 (we register it with you as the owner). If you cancel, it's still yours: it just stops being hosted on our servers and you decide where to point it.
Only our authorized technical team, and only for support and to improve your receptionist. A non-disclosure agreement (NDA) is part of the contract by default. We never sell or share data with third parties.
Warranty and support
On SMB plans your receptionist is always covered: the monthly maintenance includes fixing any bug or configuration error at no extra cost for as long as you have the service. On the Corporate model (direct purchase), the warranty is 6 months: if anything technical doesn't work as agreed, we fix it at no extra cost.
Starter plan: 24 business hours. Basic plan: 12 business hours. Professional plan: 4 priority hours. Critical incidents (the receptionist down) always get top priority, whatever the plan.
Growing
You can upgrade with no friction. And if later you want full control of the software, you can move to the Corporate model: we review it with you and your trained receptionist moves with you, losing nothing.
If your team needs more than 10 seats in the admin portal, book a consultation for a tailored quote. Large teams usually benefit from the Corporate model with extended licensing.
Yes. Each location needs its own receptionist trained for that site. A group discount can be negotiated. Book a consultation to put together the proposal.
